Please read these Terms carefully before using IEPvocate. By using our service, creating an account, or making a payment, you agree to be bound by these Terms. If you do not agree, please do not use IEPvocate.
These Terms of Service ("Terms") form a legally binding agreement between you and IEPvocate LLC ("IEPvocate," "we," "us," or "our"), a New Jersey limited liability company. These Terms govern your access to and use of the IEPvocate website at iepvocate.com (the "Service").
By using the Service, you confirm that you are at least 18 years old, have the legal authority to enter into this agreement, and are the parent or legal guardian of the child whose IEP documents you upload.
IEPvocate is an AI-powered educational information tool designed to help parents and guardians of children with disabilities understand IEP (Individualized Education Program) documents, generate questions for IEP meetings, and draft communications to share with their child's school team.
IEPvocate offers a free tier (AI-generated resource guide from your uploaded IEP); a one-time Single Report purchase, which includes your full report plus the Meeting Questions Generator; and paid subscription tiers (monthly and annual) that unlock the full set of premium tools, including advocacy letters, communication templates, and an AI chat assistant.
IEPvocate is not a law firm. IEPvocate does not provide legal advice.
All content generated by IEPvocate — including resource guides, meeting questions, advocacy letters, communication templates, modification recommendations, and AI chat responses — is educational information only. It is not a substitute for advice from a licensed special education attorney, a certified special education advocate, or other qualified professional.
For serious disputes — including rejected IEPs, due process hearings, mediation, or complaints to the state education agency — you should consult a licensed special education attorney or contact your state's Parent Training and Information (PTI) center.
References to IDEA (the Individuals with Disabilities Education Act) or other laws in AI-generated content are provided as general educational information about parent rights, not as legal counsel specific to your situation. Laws and regulations vary by state and may change. Always verify current requirements with a qualified professional. See our AI Content Disclosure page for a full explanation of how the AI works and what it can get wrong.
Paid plans (monthly and annual) require an email address to create an account. You access your account via a magic link (a one-time sign-in link sent to your email) — no password is required. You are responsible for keeping your email address current and for the security of your email account.
Paid subscriptions are billed through Stripe, our payment processor. Subscriptions renew automatically. By subscribing, you authorize IEPvocate to charge your payment method the price shown at checkout, plus any applicable tax, at the start of your subscription and again at the start of each renewal period — every month for a Monthly plan, every year for an Annual plan — until you cancel. You can cancel at any time as described in Section 4.4. Prices may change; we will notify you by email before a price change applies to your subscription, and you can cancel before it takes effect.
The Single Report option is a one-time payment that does not create a persistent account. Your analysis results are available only in the browser tab where you made the purchase; refreshing that tab keeps them, but they will be lost when you close the tab or the browser, and they do not carry over to other tabs or devices. Use Save as PDF to keep a copy of anything you want before closing the tab.
You may cancel your subscription online at any time through Manage Subscription in your IEPvocate account (the Stripe Customer Portal), or by emailing hello@iepvocate.com. Cancellation takes effect at the end of the current billing period, and you will not be charged again. Deleting your account (see our Privacy Policy) cancels your subscription immediately. We do not provide partial refunds for unused time within a billing period. After cancellation, your account data will be retained for 90 days and then deleted.
We offer refunds on a case-by-case basis. If you have a problem with the Service, please contact us at hello@iepvocate.com and we will work with you to resolve it.
Paid subscription plans include up to 30 AI-generated outputs per calendar month. Quotas reset on the first of each month. The quota applies across all premium features (questions, advocacy letters, templates, modifications, and chat messages). Lifetime plan holders (legacy accounts only — lifetime is no longer sold) are exempt from quotas.
By using IEPvocate, you agree not to:
You retain all rights to the IEP documents you upload. By uploading a document, you grant IEPvocate a limited, temporary license to process that document solely to provide the Service to you. This license ends immediately when processing is complete. We do not claim any ownership of your child's educational records.
As described in our Privacy Policy, IEP documents are processed in real time and never stored by IEPvocate. The document is transmitted to Anthropic's AI API once for an initial read; later features send only a summary with your child's name, school, date of birth, ID numbers, and contact details removed, plus anything you type. All of this is subject to Anthropic's data handling policies.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
IEPvocate does not warrant that: (a) the Service will meet your specific requirements; (b) AI-generated content will be accurate, complete, or appropriate for your situation; (c) the Service will be uninterrupted, error-free, or free of harmful components; (d) any AI-generated advocacy letter, template, or recommendation will achieve any particular result in dealings with your child's school.
AI-generated content may contain errors, omissions, or outdated information. Always review AI-generated materials critically before using them.
To the maximum extent permitted by applicable law, IEPvocate and its founders, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to:
Our total liability to you for any claims arising from use of the Service shall not exceed the amount you paid to IEPvocate in the 12 months preceding the claim, or $100, whichever is greater.
You agree to indemnify and hold harmless IEPvocate, its founders, and affiliates from any claims, losses, or damages (including reasonable attorneys' fees) arising from: (a) your use of the Service in violation of these Terms; (b) content you submit that infringes third-party rights; or (c) your violation of any applicable law.
IEPvocate integrates with third-party services (Anthropic, Stripe, Supabase, Resend, Vercel). We are not responsible for the practices, content, or availability of these third-party services. Your use of these services is subject to their own terms and privacy policies.
IEPvocate, its logo, branding, AI prompt designs, and all original website content are owned by IEPvocate and protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute IEPvocate's proprietary content without written permission.
AI-generated outputs (resource guides, letters, templates, questions) produced for you are licensed to you for personal use in advocating for your child's education. You may not resell or commercially distribute AI-generated outputs created by IEPvocate.
These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in New Jersey, and you consent to the personal jurisdiction of those courts.
Before initiating any legal action, we encourage you to contact us at hello@iepvocate.com so we can try to resolve the issue informally.
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. If the changes are significant, we will provide notice via the Service or by email. Your continued use of IEPvocate after updated Terms are posted constitutes your acceptance of the changes.
We may suspend or terminate your access to the Service at any time if you violate these Terms or engage in conduct that we determine is harmful to other users, to us, or to third parties. You may stop using the Service at any time by cancelling your subscription and ceasing use.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and IEPvocate regarding the Service and supersede any prior agreements or understandings.
If any provision of these Terms is found to be unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later.
If you have questions about these Terms, please contact us:
IEPvocate LLC
Email: hello@iepvocate.com
Location: New Jersey, United States